Our Your Tax Partner service has been designed with professional advisers in mind.

We recognise that the increased pressures and responsibilities placed on professional advisers means that it is incredibly difficult to be all things to all people. 

Through our Your Tax Partner service, ETC Tax works with our professional adviser clients to enable them to enhance their client offering and to assist them in delivering added value to their clients. This allows them to stand apart from their competitors. 

We understand the need for a transparent service, which is easy to understand, with costs that are fair and easy to plan for. 

We are flexible in how we work with professional advisers and are happy to develop our Your Tax Partner offering in collaboration with you to meet your specific needs.

For more information regarding Your Tax Partner services, click below to download our brochure, complete the online form or call us on

0333 358 0366

Terms and Conditions.

How the use of credits are calculated

  • Meetings of up to 1 hour cost 4 credits. If the meeting lasts longer than 1 hour the time will be rounded up to the nearest 15 minutes with each 15 minutes costing 1 credit.
  • Phone and video calls/emails of up to 15 minutes cost 1 credit. If the call/email lasts longer than 15 minutes the time will be rounded up to the nearest 15 minutes with each 15 minutes costing 1 credit.
  • If at the client’s request two or more individuals from ETC Tax attend a meeting, the number of credits used will be multiplied by the number of people from ETC attending unless otherwise agreed in writing by ETC Tax before such meeting takes place.
  • A minimum of 4 credits are to be purchased at the start of us providing the Services to you.
  • You must keep a minimum of 4 credits on your account at any time.

Time Limits on use of credits

  • You will have 12 months to use your credit bundle. Any remaining credit will automatically expire after 12 months.
  • If credits are purchased separately, they will credited as used based on the oldest credits first and will expire (in accordance with the above) based on the oldest credits first.

Travelling charges 

  • We reserve the right to charge for travel time and expenses where face to face meetings, updates or training sessions take place in locations which are more than 1 hour from our offices. Any travel costs charged will be on the basis of 1 credit per 30 minutes of travel time of more than 1 hourGo Cardless Payment system
  • We use Go Cardless to collect payments for credits. By signing the Engagement Letter, you are agreeing for us to set up a direct debit mandate with Go Cardless.
  • The Go Cardless mandate must be set up before our Services commence.
  • Once the mandate is in place, payments will be taken from your account automatically on the date of each invoice. Please therefore ensure that there are sufficient funds in your account for those payments to be taken.

Who we will deal with

  • You will need to advise us when we start providing you with the Services of the names and contact details of those individuals who we are able to deal with at your office. These people will then be able agree to expenses incurred by us on your behalf. If these individuals change during the course of us providing the Services to you it will be your responsibility to advise us of any changes in personnel.

Annual increase in costs

  • We reserve the right to increase the cost of the credits and the credit bundles annually on 1st April each year.

Use of material we provide

  • We retain the copyright in the material we produce. Accordingly, we reserve the right to use content produced for bespoke training sessions and/or updates on our website and/or on social media within 30 days of the original training session.