As a member of ETC’s Admin Team, Pamela has responsibility for all client compliance administration, such as producing and issuing engagement letters and carrying out anti-money laundering checks.   Pamela is the first point of contact for clients phoning in and visiting the office. She supports the directors and the wider tax team, managing their diaries and assisting with their admin. Pamela is also our Finance Assistant and is responsible for purchase ledger and credit control.

Life before ETC Tax

Before joining ETC, Pamela previously worked as a Legal Secretary at Forbes Solicitors, Preston and then went on to act as a PA to the Finance Director at Leyland Trucks, Lancashire. She has also completed roles in accounts, reception and retail management.

Why a career in admin?

After leaving school I got a Junior Accounts role in a construction company. I then relocated to Lancashire and got myself a Legal Secretary role in the Crown Court department of a large solicitor’s firm and following that I went into a PA role at Leyland Trucks (I really enjoyed both of these jobs). I then spent a few years as a full-time mum and returned to work in Retail Management & Hospitality, which was good fun but extremely tiring and not what I wanted to do long term. I always knew I wanted to return to some sort of PA/Admin role. as it’s the job I feel I excel at.

My best (and worst) bits

I like to think I am friendly, honest and good fun, but I know I can also be quite loud and outspoken.

Three words to describe ETC

Friendly; Welcoming; Professional

Alternative career choice

Childminder